Here we go again

With Grace leaving, we are back in the position of not being able to take new clients in order to best serve the ones we have. If this changes, we’ll be sure to make an announcement. Thank you for understanding .

By starshinephilly

We have help!

Thank you for bearing with us in our reopening struggles! Grace and Su-Shan are still chipping away at getting everyone who was postponed scheduled. Kristina is sadly no longer working at Starshine, but is off to a new adventure moving out of state.

We’re excited to announce that Megan has joined us as of this month. She moved to Philadelphia from Las Vegas in April and is ready to share her 14 years of styling experience. Megan is the only one who is accepting new clients at this time and the only stylist whose schedule is available on the online booking.

By starshinephilly

Reopening update

Our online booking will not be available until everyone postponed from the COVID-19 closure is rescheduled.  We will announce on Facebook and Instagram when everything is up & running and we’re in the process of reaching out to everyone individually who have been postponed.

We are not accepting new clients for a yet to be determined period of time. Upon reopening, everyone who has been postponed will be our priority and we do not yet know when that will calm down. We estimate the postponements will leave us booked through back to school which leads into holiday season. We are not likely to be able to take new clients until the new year. We apologize for the inconvenience and thank you for your understanding.

By starshinephilly

We are now accepting new clients! Yay!

I am happy to announce that we have a stylist able to accept new clients and for the time being, she has same week availability. Grace joined us in September and has been getting to know the intricacies of our color line. With a stylist ready to build and my own desire to scale back, my waitlist is closed indefinitely. We are excited to meet new people and happy to have a faster option to accommodate those of you who have been with us longer. Thank you! -Su-Shan

By starshinephilly

We are not accepting new clients

If you are a client who would otherwise be new to us, we appreciate your interest and can put you on a waitlist for the future. If you are interested in this list, please e-mail us to help us properly document and manage.

Erica and I are maintaining over 1,000 clients each. Despite trying to communicate our current status since May through this website, Yelp, Facebook and Instagram, we are still be flooded with calls, e-mails and online requests. We can not keep up while staying in communication with our current clients. I apologize if you left us a message and it wasn’t returned or if you sent us an online request and it was denied, but we have in no way hidden that we have all we can manage at this time. This is not a marketing ploy, please do not treat it as such.

Thank you for your consideration in this matter and we wish you the best in finding a stylist who suits your needs. -Su-Shan

By starshinephilly

A change of plan…

Hello Darlings! It is with much happiness that I get to announce that Erica is also no longer accepting new clients. Similar to my own book, Erica hit the 4 year mark at Starshine and finds her work/life balance getting strained. I realize this announcement may not make everyone happy, but please realize that as stylists we are taught that we will spend our careers hustling to have clients. We are delightfully surprised and thankful when we can have a loyal following of people who book ahead and provide us stability. Here is the direct quote from Erica’s Instagram:

“I would like to take this opportunity to thank all my clients who have supported me throughout my career.  I truly appreciate my clients both new and old.  It has recently become very difficult to maintain a healthy work/life balance due to an overwhelming increase in demand for my services. After careful consideration, I have decided not to accept new clients temporarily. This was a difficult but necessary decision and I will be taking this time to consider my options on how to bring you all something much greater! Stay tuned for more updates.”

Up until recently, we did have a third stylists working with us who was accepting new clients, but she is on to a new adventure. We apologize for any inconvenience, but we are not currently accepting new clients. We will write an update if that changes, but we are happy and content with our following at this time.

By starshinephilly

Fall Changes

Hello Darlings! I am writing to communicate that I need and am taking a break from accepting new clients.  I am so incredibly thankful to serve over 1,000 of you in the Philadelphia area and beyond and that much of that growth is built upon your generous referrals.  Even with booking ahead and working 6 days a week, I am struggling to get those who prefer a 4-5 week cycle in for their appointments and I can not extend my schedule further and feel as though I have a healthy work/life balance. I will be reviewing my following quarterly to see if I can schedule those new and interested, but the next review will be in the New Year.

We are super excited that Lauren has joined us after moving to the Philadelphia area from New England this summer and is happily accepting new clients to create a life for herself here.  Lauren, being the newest to our team, has the soonest availability. Erica has as many clients as me, works as many days, and can book as quickly. The difference is she’s 10 years younger than me and has years to go before she needs a break 😉  Both of these women are extremely talented and look forward to serving your styling needs.

Thank you in advance for your understanding. Those who know me, know my worry that this could come across as snobbery and exclusivity, but very simply I am a person capable of having enough, I do not want my quality to suffer in feeling overextended, and do not want to take when others need to grow. ~Su-Shan

By starshinephilly

Yay Spring!

Thank you to everyone who came out and supported our St. Baldrick’s event.  It was a productive fundraiser, so hopefully we’re getting better at raising funds for good causes.

Help us welcome stylist & make-up artist Erica,  Starting this week we’ll be able to be open 7 days a week due to the additions to our teams.  Please see our updated Contact/Hours page.

We’re over 2/3 of the way toward being able to draw for the Year of Beauty Raffle.  Please see our Specials page for details.

By starshinephilly

Considerations, Changes and Contests

Jeez Louise! Long time no blog…  We are keeping busy, busy, busy here at Starshine.

We have lots going on.  First, in regards to the Starshine Club, we’ve loosened up a bit.  Initially, we required a 3 month commitment to join, the intention being that if you join we want to get you accustomed to pampering yourself and even good habits take time.  However, we’ve decided that’s too limiting .  If you would like to join for a month to start out, there’s just a $5 service fee added to the plan you select, but if continue membership it is deducted your 3rd month of membership.  We do still have to cap our membership to 50 members due to current availability.

We are SUPER excited about our current promotion that starts today! It is inspired by our color line Goldwell.  They’re offering winners complimentary color & cuts for a year.  We decided we could do that too, but with even better chances.  We’re hoping to raffle this contest by 3/17/13 to line up with our St. Baldrick’s Fundraiser, but mainly we will raffle when we have 100 entries.  For every $50 you spend with a purchase directly from Starshine Salon(services, products, accessories, and/or gift certificates) you receive 1 entry to win.  Your chances could even be better than 1 in 100 depending on how much you purchase.    Purchase is necessary for entry and excludes tax 2nd party online promotions.  If you win, but don’t prefer the prize, you may accept the value of the prize instead, though it may not take you through the intended year of services depending on how it is used.

The top prize is a year of color services with cuts & styles(up to a $1200 value).                                  2nd prize is a year of cuts with styles(up to a $600 value).                                                                3rd prize is a year long membership of the Weekly Escape plan in the Starshine Club(up to a $540 value and includes 10% off other services).      

Please join us live or virtually to support St. Baldrick’s Foundation.

If you’ve been to the Specials page this special applies to donations you make:  If you bring in a donation receipt for any non-profit or verification of volunteer hours contributed to within the month of your service, you may use it as a coupon.  Donations between $10-$50 dollars or up to 10 volunteer hours qualify as a $10 coupon off the service total.  Donations of $50 or more or more than 10 volunteer hours qualify as $20 coupon off the service total.

We will be hosting an event to coordinate with this fundraiser on March 17, 2013 from 10am-4pm with festivities that include a cut-a-thon, shaving of the shavees, silent auctions, raffles and a bakesale.  If you would like your hair cut that day, cuts will be $25 per person for men, women, and children, plus $5 for a rough dry.  Please make your payment for the cut-a-thon through the donation page and use your donation receipt as a cut voucher(that way you get a receipt faster too).  There is limited availability for the cut-a-thon cuts, please make your appointments in advance.  For those who participate in the cut-a-thon, you may still use your donation receipt as a coupon for another service through the end of March.  For the sake of mathematical ease for all those volunteering, we are trying to limit cash transactions to live donations, raffle tickets and bake sale purchases.  The silent auction will have the options of cash or check payment, or credit directly to the donation page.  All checks can be written directly to St. Baldrick’s Foundation.

If you would like to volunteer for this event, including being a shavee to stand in solidarity with kids receiving cancer treatments, please contact the salon.

By starshinephilly

Brazilian Blowout(keratin treatment) vs. Living Proof(cumulative benefit products)

by Su-Shan

As a stylist, the products I choose along with the hair I’m provided are my medium for creating.  I wanted to share with you why I  have chosen specific product lines for Starshine Salon.

I try to find the lines that benefit the highest diversity of client hair types, the disclaimer to that being there is a lot beyond our basic DNA that creates the end result of what our hair will do and how cooperative it will be.  Our genetics, our diet, the water we use, the hormone fluctuations of age and stress, legal or illegal drugs, and the environment all effect our hair before the products we use.  There are products designed to coat and protect the hair from the environment and hard water.  Many products create a temporary and superficial layer over the hair to seal the cuticle for the result of smoothness or maintaining artificial color.  Styling products have sticky or textured agents to make hair more pliable to specific designs.  Many volumizing products lift the cuticle of the hair, which can make hair more damaged and tangle-prone over time.  Thankfully, there are discoveries happening all the time that are making challenging hair more styling friendly not just to stylists, but more importantly to the person from whom that hair grows.

Though the hair I get to work with is a dead cell, it is still my aim to keep it as healthy looking as possible.  I have worked with A LOT of damaged hair, though more when I was in LA than being back in PA.  Sadly, it was often the result of what I refer to as “lazy styling”, meaning the stylist who did the damage did not educate him/herself or cared more about making money than long term results.  I’m not that stylist.  If you come to me I will to do everything I can to prevent overprocessing.  Some may not like this about me, but I will say no to a chemical service if I estimate that the potential damage will be more than the benefit.  Not that this is the focus of what I will communicate in this article, but I even chose Goldwell as my color line because their semi-permanent color has a synthetic protein that helps fill in the gaps in the cuticle created by the environment and previous chemical processes.  If your stylist is pulling permanent color through your ends everytime you get a color, require that person cease and desist.  There are options that will give the hair more luster and be less damaging.

Anyway, the secret to good hair, outside of a genetic predisposition to good hair, is good product.  The secret to good product is good science.

If you’re not happy with the texture of your hair regarding smoothness and styling time, either a Brazilian Blowout or Living Proof products will make you happier.

But it’s like this: Brazilian Blowout vs. Living Proof = instant gratification vs. patiently earned benefits = liposuction vs. weeks with a personal trainer

They all produce results.  The results have a cost, but that cost will save you time and frustration.  There are result options for different lifestyle preferences.

I have yet to find a keratin treatment that isn’t a little caustic when applied,  but I chose Brazilian Blowout because it both keeps fine frizzy hair bouncy and gives a lot of control to those like me who have a ton of hair.  Not all keratin treatments are effective on both fine and thick hair, to maintain smoothness and movement.  I don’t personally care for Japanese straighteners because the growing out process is drastic and the result of the straightening is generally limp hair.  Keratin treatments put a solid heat-adhered keratin seal on the hair, that gradually breaks down over the course of about 3 months if well maintained with sulfate free support products.  It has not been my experience that a keratin treatment continues to benefit the hair once it has broken down, which is why another is needed after about 3 months to create smoothness and ease in styling.

I love this page of the Living Proof site: .  Basically, they’ve developed one molecule to strengthen your hair and another to give volume with the damage of lifting the cuticle. I don’t personally use a keratin treatment in my hair, but appreciate what the ease in styling it gives my clients.  Being Asian, my hair is naturally pretty smooth to the point where barrettes slide out if I don’t have product in my hair.  I have damaged my hair though, in my fondness for brightly colored streaks, which for the darkness of my hair first requires stripping the natural pigment with bleach.  I’ve been limiting coloring my hair to the front panels, so that I can donate the rest, but those front panels were pretty crispy before Renee from Living Proof gave me some products to try knowing that I was considering lines for the salon.  Beyond making the dry bleached hair feel like the rest of my smooth hair, it’s the first time I have ever used products that make my style last.  Again, being Asian I have oily skin that will supposedly preserve a youthful appearance, but has otherwise always made me want to wash my hair every day.  I’ve always admired people who can have their blowout last a day or two without being a greasy mess and Living Proof has provided that to me.  Despite the products repelling dirt and oil, my hair never feels dry, so I feel good about being able to recommend it to my clients with dry hair.  The best thing about Living Proof is that even from their shampoos and conditioners, I could go a day without styling products(though being a stylist I never want to) and my hair still feels awesome.  When I’ve used oils or silicone to smooth my hair, the benefit is gone as soon as they’re washed out.  My clients who want volume are finding awesome results will the Full division of Living Proof with less tangling and dryness of other lines.

Despite my belief in these products, their benefit to the indiviual still comes down to chemistry.  I have yet to find a person for whom these products will not work, but the possibility exists even if it’s just a biological reaction like an allergy.

So in summary, I’m not going to sell anyone services or  products that I don’t personally believe in.  The products at Starshine Salon produce results that I would love to share with you to make your personal styling time at a happy experience and gain you compliments to brighten your day.

By starshinephilly